November 2–5, 2010 Greater Boston Area, site to be announced
The organization of today is more complex than ever. Technology has increased people’s capacity to transfer information rapidly and decreased their interpersonal skills in communication, problem solving, and conflict resolution; and our organizations have a broader reach with increasing numbers of people working together without being co-located.
In our experience, organizations and individuals seem to be both more conflict averse, and also more prone to conflict as within groups, teams, and organizational units, and between them, there is competition for resources, influence, control, and authority. High-performing teams, by their very interactive nature, produce high degrees of conflict as members push for the best ideas, decisions and solutions. This is particularly true among teams of equals. Greater employee and stakeholder participation has increased the need for conflict management skills in role clarification, decision-making, and collaborative problem-solving.
Organizations and individuals need strategies to functionally negotiate and manage through conflict rather than through the arbitrary use of power and authority. Individuals who are able to mediate and facilitate in such circumstances can play an important role in helping people in conflict to adopt a more collaborative win/win approach to their differences. Professionals able to provide effective intervention and mediation are at a premium.
Target Audience: Internal or External Organization Consultants, Human Resources Professionals, Individual and Team Coaches, Mediators, Trainers, Leaders, and Managers
Staff: Chuck Phillips and Jan Williams
Workshop Dates for 2010 include: November 2–5 in the Greater Boston Area. More details on specific sites to be announced.
Tuition: $1800.00 including workshop notebook, daily continental breakfasts, lunches, and breaks. Two participants from the same organization will receive a 10% discount. Three or more receive a 15% discount. Individuals who sign up for two or more workshops received same the percentage discount.
Early bird registration $1650.00 for registration prior to September 15. Larger discounts available for ODN members. Please contact us.